We at Do415 are dedicated to providing you with the most up-to-date information on events around the Bay Area. However, once in awhile there’s a variable thrown in the mix that changes things up. Sometimes events are cancelled, or there are changes to the lineup. Sometimes there are two bands with the same name, and the wrong one shows up. Sometimes the video on your event page isn’t the one you like the most.
While we’re happy to change this information for you, we give you the ability to edit and update all of these. This post focuses on helping Do415 users, venues, and promoters update their event listings on our site and answers some of our most frequently asked questions.
Update or Change An Event:
1. Log in to your do415 account.
2. To get to the update screen, simply click on the event title. You can search events by the event name, artists, date, location, and type of event.
3. This will take you to the event view. Once on the event view, you will see the “Edit Event” live text noted by the red arrow. Select “Edit Event”
4. You are now in edit mode for the event. In this mode you can update the title, change the time, add bands, upload a new image, add event details (plain text or html) – finish by selecting “Save”
Why is my event image the same as the venue image?
If an event is put in the our system with out an image, it always defaults to the venue image. To change, this simply click “Edit Event” from the event view, and upload a new image.
My event is listed as a recurring event, but my artists or information changes every week?
When your event details change each week, your best option is to create an individual event for each night. So, if your event takes place every Friday night, you’ll need to create the event for each Friday night. Once you do this, send an us an email to email@example.com and we’ll merge your recurring event into your most recent new event (this way you can keep all your “likes”.) We recommend creating your events 3-4 weeks in advance to give them the maximum amount of time on the site.
The information for the band listed on my event is incorrect, how can I change this?
Occasionally you may find a band in our database with incorrect information or a different band with same name. You can fix this by clicking on “edit this event” and removing the unwanted or incorrect bands by clicking on the “x” next to the band name. To add another band, use the “Bands” text box. It will search our system for matching artists. If you are still having issues, feel free to send us an email, and we will help you.
I just added an event at a new venue but it’s not displaying on the site.
We periodically go through new events and venues to make sure that they are working and accurate. We do this to weed out duplicate events and venues. In most cases we will have it up and running in just a few hours, but it could take up to a day. Please note this is only for events that are added for new venues. If the venue is in our system, your event will post to the live site immediately.
If you still have questions, or if you face another issue when editing your event, feel free to drop us an email and we will give you a hand.